Redesigning a government e-learning programme
The ask
Alongside another copywriter, I was tasked with rewriting the copy for the Home Office’s PREVENT duty training. The original copy was outdated, difficult to read and understand, and it wasn’t compliant with the GDS Standard. It was a mammoth task as we had to redesign the user journey with service designers and create interactive tasks to test user knowledge. The nature of the project meant the copy had to go through rigorous approvals from both the Home Office and legal teams.
The training programme passed the GDS assessment and is now online for the public to use. It can be found here.
The outcome
Programme pages




